Privacy Policy and Cookie Settings

1. Privacy commitment

This is the privacy policy for Knots Rugs Ltd (“we” or “Knots Rugs”) which together with our website terms of use sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We are committed to safeguarding your privacy online and have developed this privacy policy to deal with issues which may concern you. Please read this policy to understand how your personal information will be treated. This policy may change from time to time so please check it periodically.

2. Personal Information

The details which you provide about yourself and any information which identifies you such as your name, address, email address ("personal information") will be collected by us when you submit such information directly by filling in an online form, or when you post material, fill in surveys, request services or carry out transactions via the site. (See paragraph 7 for how we treat other personal information when you apply for a job.)

3. Use of Personal Information

This information will be held on our system and used to provide you with information or services that may be of interest to you.

4. Protection of Information

Other than as set out in this privacy policy, we will not pass on your personal information to third parties unless we are required by law or by a regulatory or government authority to do so. We may disclose your personal data in so far as reasonably necessary to our insurers and/or professional advisors for the purposes of maintaining insurance coverage, managing risks, obtaining professional advice or compliance with a legal obligation. We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous even though we include your IP address in our aggregate information. However, we can and will attempt to use IP addresses to identify a user when we feel it is necessary to enforce compliance with our website terms of use, or to protect our services and other users.

5. First party cookies

Our website does not use it’s own cookies to track you.

5.1 Third party cookies

Our website uses a number of third party services that may place cookies on your device when you visit our webpages. We have no control over the issue, deletion or blocking of those third party cookies.

The following third parties services are active on our website and may issue cookies. If you wish to block these third party cookies, please refer to the appropriate third party opt-out instructions. We have provided links to those opt-out pages for your convenience.

We use Google Analytics, Google AdWords Conversion tracker, Google Remarketing and other Google services that may place cookies on your browser when you visit our website. These cookies are set and read by Google. To opt out of Google tracking, please visit this page.

Third party vendors, including Google, show our advertisements on other websites on the internet. Third party vendors, including Google, use cookies to serve advertisements based on a user’s prior visits to this website. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.

6. How we store and protect information

We take every precaution to protect your personal information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees and approved contractors who need the information to perform a specific job are granted access to personal information. Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.

We may need to transfer, store or process your personal information at a destination outside the European Economic Area ("EEA"). By submitting your personal information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your personal information, we will use procedures and security features to try to prevent unauthorised access.

7. Email updates

If you have not unsubscribed, we may send you emails and other mailings about our services and products. You can opt-out of these alerts at any time by clicking on the unsubscribe link.

8. Correcting/Updating Personal Information and Contacts

If your personal information changes or if you no longer wish to subscribe to our services, we will endeavour to correct, update or remove the personal information provided to us as speedily as possible. Please email bonnie@knotsrugs.co.uk Other questions, comments and requests regarding this privacy policy should be addressed to bonnie@knotsrugs.co.uk. The Act gives you the right to access information held about you.

9. Links to Other Sites

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that they may have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check them before you submit any personal information to these websites.

10. Governing Law

This privacy policy forms part of our Website Terms. Any dispute or claim arising out of this policy and the use of your personal information will be governed by English law and the courts of England and Wales have exclusive jurisdiction to resolve any such dispute or claim.

11. Our details

This website is owned and operated by Knots Rugs Ltd. We are registered in England & Wales at 595 Kings Road, London SW6 2EL under registration no. 6162078. Tel no. 0207 471 4707